Payment and Shipping

Payment Methods

At www.shoponline.co.tz, we offer secure and convenient payment options to ensure a smooth shopping experience. You can pay using the following methods.

  1. Mobile Money: M-Pesa, Tigo Pesa, Airtel Money, Halopesa.
  2. Credit/Debit Cards: Visa, Mastercard, American Express, Discover etc
  3. Cash on Delivery (COD): Available for select locations
  4. Online Payment Gateways: Selcom Pay

All payments are processed securely, and we do not store your payment details.

Shipping & Delivery

We strive to deliver your orders as quickly as possible. Below are our shipping options:

Delivery within Tanzania

  • Standard Delivery: 2–5 business days
  • Express Delivery: 3–5 business days (available in major cities)
  • Same-Day Delivery: Available for orders placed before 12:00 PM in select locations

International Shipping

  • We ship to select international destinations.
  • Delivery time: 7–14 business days.
  • Customs duties and taxes (if applicable) are the responsibility of the recipient.

Shipping Fees

  • Shipping costs vary based on location, package weight, and delivery speed.
  • Free shipping is available for orders above a certain value (check our promotions for details).

Order Tracking

Once your order is shipped, you will receive a tracking number via email/SMS to monitor your delivery status.

For any inquiries, please contact our customer support at support@shoponline.co.tz