Terms of Service

Terms of Service for SL Shop 

Welcome to SL Shop! By accessing or using our website or app, you agree to comply with and be bound by the following terms of service. Please read these terms carefully before using the SL Shop website or app. If you do not agree to these terms, you may not use the website or app.

1. Acceptance of Terms

By downloading, accessing, or using the SL Shop website or app, you agree to these Terms of Service, our Privacy Policy, and any other legal notices or guidelines posted on the website or app. These terms may be updated from time to time, and it is your responsibility to review them regularly.

2. Use of the App

• You must be at least 18 years old or have the consent of a parent or guardian to use the SL Shop website or app.

• You agree to use the website or app only for lawful purposes and in accordance with these terms.

• You are responsible for maintaining the confidentiality of your account login information and for all activities conducted under your account.

3. Account Registration

• To access certain features, you may need to create an account by providing accurate and up-to-date information.

• You are responsible for keeping your account information secure. SL Shop is not liable for unauthorized access to your account resulting from your failure to maintain security.

4. Purchases and Payments

• All prices displayed in the SL Shop website or app are inclusive of applicable taxes unless otherwise stated.

• Payment methods include mobile money, bank transfers, and cash on delivery.

• By making a purchase, you agree to pay the total amount, including shipping fees if applicable, and adhere to our Refund Policy.

5. Order Processing and Delivery

• SL Shop reserves the right to accept or reject any order at its discretion.

• Delivery times are estimates and may vary based on location and circumstances. We strive to ensure timely delivery but are not liable for delays caused by third-party services.

• Ownership of the products transfers to the customer upon successful delivery.

6. Returns and Refunds

• SL Shop offers returns and refunds as per our Return Policy, which can be accessed within the website or app.

• Items eligible for return must be in their original condition and packaging, with proof of purchase provided.

• Refunds will be processed using the original payment method where applicable.

7. Prohibited Activities

You agree not to:

• Use the app for fraudulent, unlawful, or harmful activities.

• Interfere with or disrupt the functionality of the app or its services.

• Upload or distribute malicious software or viruses.

8. Intellectual Property

All content within the SL Shop website or app, including logos, trademarks, images, and text, is the property of SL Shop or its licensors. Unauthorized use of this content is strictly prohibited.

9. Privacy

Your personal information is collected, used, and stored in accordance with our Privacy Policy. By using the website or app, you consent to the collection and use of your information as described in the Privacy Policy.

10. Limitation of Liability

SL Shop is not responsible for:

• Any indirect, incidental, or consequential damages arising from the use of the  website or app or services.

• Errors, interruptions, or delays in the website’s or app’s operation.

11. Termination

SL Shop reserves the right to suspend or terminate your access to the SL Shop website or app at any time, without notice, if you violate these terms or engage in unlawful activity.

12. Governing Law

These Terms of Service are governed by the laws of Tanzania, without regard to conflict of laws principles. Any disputes will be resolved exclusively in the courts of Tanzania.

13. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

Email: sales@shoponline.co.tz  

Phone: +255 757 110212

By using the SL Shop website or app, you confirm that you have read, understood, and agreed to these Terms of Service. Thank you for choosing SL Shop!

Last updated: January 2025